Where Happier, Smarter and Safer Children Grow Through Excellence in Child Care Education

  • 08 6192 0111
  • southernriver@leapstartchildcare.com.au
  • 233 Southern River Rd, Southern River, WA, 6110
 

Frequently Asked Questions and Our Answers to them

01. If the STEAM Learning curriculum is so good for children, why don’t more places use it and we hear more about it?

This is a great question. The Federal Government is pushing for more STEAM Learning curricula in all education to better develop and prepare children for the 21st century. You may have heard of STEM which has been promoted for school-aged children. Studies found that while STEM helped students be better prepared for their future, the critical process of creativity and innovation was missing. So Arts were added including Performing, Visual, and Creative arts programs. It is well documented that introducing children to music, storytelling, painting, and other arts at an early age can accelerate brain development and positively impact fine motor skills, coordination, memory, focus, discipline, and self-esteem. This is why we incorporate STEAM Learning into our curriculum and the parents love the results. We believe eventually more early learning facilities will follow our lead.

02. Why is an enrolment interview required?

We insist on an interview with you because not everyone who applies at Leap Start is accepted. The interview gives us a chance to see if you are suited to our centre and its philosophy. Also, it gives you a chance to get a “feel” for what we do and make a judgement as to whether it is the right place for your child. Remember, the interview is a “no obligation” process and parents are usually very keen to book theirs as a normal part of their decision making process. PLEASE NOTE: interest in Leap Start has been very strong so you are urged to book your own appointment to avoid the disappointment of missing out.

03. What guarantees do you have?

All successful applicants are covered by our industry leading “Child Happiness and Educational Advancement 100% Satisfaction Guarantee”.

Here’s how it works…

Your child’s safety, happiness and educational development is our first priority, and your satisfaction immediately follows. We stand by our claims to provide outstanding child care and early learning curriculum.

If, in the extremely unlikely event, you’re not ‘completely thrilled’ with our child care service, please just let us know and we will do everything in our power to rectify the situation. Leap Start 100% Child Happiness and Educational Development 100% Satisfaction Guarantee applies within 30 days of joining. Again in the unlikely event we don’t rectify things to your satisfaction you’re entitled to a full money back refund of your “gap” payment, no explanation required or questions asked.

04. What qualifications “do” the staff have?

We use a very stringent selection process before employing our staff. Yes, formal qualifications are important and all our staff exceed the minimum requirements as outlined in the National Quality Standards (NQS).

That said, we look for the right person that complements the team, not the most qualified. We firmly believe great people, with great qualifications are the key to quality staff.

We always seek ways to continuously improve the quality of education and care provided. As well as the standard health and safety procedure training and criminal background checks for all personnel, our staff program requires them to undertake regular in house training so you can be confident, when you drop your child off, they receive the best love and care money can buy.

05. What policies are in place?

We have policies covering the following areas:

  • Absent or indisposed staff
  • Anaphylaxis
  • Asthma
  • Child Protection
  • Clothing
  • Communications
  • Confidentiality
  • Delivery and Collection of children
  • Dental
  • Emergency & evacuation procedures
  • Enrolment
  • Equal opportunity
  • Exclusion of sick children
  • Excursions
  • Family Access
  • Fees
  • Food safety
  • Grievances – parents and guiding children’s behaviours
  • Health and hygiene
  • Immunisation
  • Incident, injury and trauma
  • Inclusion
  • Late Collection
  • Management of unwell children
  • Medication
  • Non-enrolled children
  • Nutrition
  • Occupational Health, Safety and Wellbeing
  • Absent or indisposed staff
  • Back care information Orientation
  • Performance appraisal
  • Primary school age enrolled children
  • Programming
  • Safety
  • Sleep/restStress management
  • Training register
  • Sun protection
  • Transport procedures
  • Water play

These are readily available for you to peruse, please just ask!

06. What’s different about your facilities?

You will notice many things but by far the two most significant are our…

  • Unique and innovative “Accelerated Neuro Response” (ANR) curriculum which incorporates STEAM Learning (Science, technology, Engineering, Arts, Mathematics). This in combination with our purpose built outdoor environment plays a huge role in developing your child
  • State of the art outdoor “nature play” facilities so children can learn through movement and games. This facility is the envy of just about every early learning facility in the West… and we know your child will just LOVE the architecturally designed creek, tunnels, vegie garden, water wheel, fruit trees, rock climbing wall, sand pits, bike tracks with traffic lights, paintable wall… the list goes on.
07. Is there a waiting list?

Yes. Places are filled on a first in first served basis. All groups have a finite number of places. If you do not receive a placement we are happy to add you to our waiting list and will contact you when a place becomes available.

08. Why are your fees more expensive than some other facilities?

There is an old saying, “You get what you pay for”. No doubt you’ve heard that one, right? It holds true for just about everything to do with education. If you want the best for your child then most parents who come to Leap Start are more than happy to pay for it because they know they are getting the best. Many parents take the view that it’s a sound investment in their son/daughter’s future and are more than happy with their financial commitment. You’ll be pleased to discover just how affordable Leap Start’s fees are compared to Perth’s elite child care facilities.

09. Why choose early learning and not keep them at home?

Attendance at a state of the art early learning centre such as Leap Start greatly assists your child’s personal and physical development. We do everything we can to make sure they are happy and contented. Being part of one of our groups allows your child to interact with others the same age which teaches them valuable socialization skills and make new friends in a way keeping them at home cannot do.

10. Will there be benefits for me as a parent?

Yes absolutely! Whatever option you choose it should fit your busy life and not impose unrealistic time pressures on you. At Leap Start you’ll get complete peace of mind so you can concentrate on your return to work, study or training. Leap Start will do our utmost to reinforce your role as parent and actively support you. The great thing too is being part of our community gives you the opportunity to meet with other local parents who have children the same age. It’s a great way to forge new friendships and create strong community links.

11. Why is Mandarin the second language you teach?

At Leap Start Early Learning Child Care Southern River, we aim to provide children with the best education to enhance their early developmental years. Learning multiple languages at an early age can promote the neurodevelopment of critical brain networks responsible for facilitating language development, mathematics, and reading comprehension among many other benefits. We asked the parents their preferred languages they would like their children to learn and introduced the most popular choices into our curriculum. Plus, learning new languages gives the children the ability to communicate with other people in the community to further broaden their education.

Book your FREE tour of our State of the Art Child Care Centre Today!